Nackademin Ends Workshop

The Ends Workshop helps people, teams and companies develop, design and deliver consumer off-boarding experiences for their customers.

We create rich, emotional and meaningful experiences to on-board the consumer. In contrast, the off-boarding of the consumer experience is barren of emotion and meaning. This sacrifices consumer action, holds back engagement; limiting reflection and responsibility.

The off-boarding of the consumer is an untapped area of action in the consumer lifecycle. It can help businesses align with new business models, increase consumer engagement, raise customer satisfaction, broaden business influence, pre-empt legislation, and maximise sustainability.

If you're interested in making a difference with your product experience then look at the end.

This is the presentation deck

Ends. Consumer off-boarding experiences. from Joe Macleod

Schedule. 5.3.2021 /

3 hours

13:00 5m Introduction. Who is Joe?
13:05 20m Ends presentation
13:25 15m Where does it end?
13:40 30m Types of ending.
14:10 10m <br>
14:20 20m Emotions at the end.
14:40 30m Stages of ending.
15:10 10m <br>
15:20 20m Measuring endings
15:40 20m Ends canvas + Brief
16:00 END

Schedule. 23.3.2021 /

2 hours

13:00 10m Introductions
13:10 110m Presentations / feedback + discussion
15:00 END