Design Endings –
Designing consumption lifecycles that end as well as they begin
Endineer Certificates - Congratulations!
> here <
Course dates:
Tue 22.02.2022, 09.30 am – 05.00 pm
(including 1 hour lunch break and 15 minutes break in the morning and in the afternoon)
ZOOM call link - https://us02web.zoom.us/j/82657645608?pwd=SllTY1VJMlJsOVBHMkJ3TlNvUXBXUT09
Tue 01.03.2022, 01.30 – 05.00 pm (including 15 minutes break)
Mon 07.03.2022, 01.30 – 05.00 pm (including 15 minutes break)
GROUPS
Workspace on Miro
Group A.
https://miro.com/app/board/uXjVOMe_zj0=/?invite_link_id=561072673016
Group B.
https://miro.com/app/board/uXjVOMeM5Ng=/?invite_link_id=885510404123
Group C.
https://miro.com/app/board/uXjVOMeM5co=/?invite_link_id=839108341304
Group D.
https://miro.com/app/board/uXjVOMeLFbQ=/?invite_link_id=752363095749
Group E.
https://miro.com/app/board/uXjVOMef9DE=/?invite_link_id=637302477375
Schedule. 22.2.2022
Schedule. 01.3.2022
Schedule. 07.3.2022
Brief
In your group.
Pick a product, service digital product (not the same one from the exercises).
Consider the consumer lifecycle and how the product is experienced.
Design a consumer off-boarding experience for this product.
Take one type of ending forward for your design.
The design should show changes at different phases of the off-boarding experience.
It should aspire to fulfil the Endineering Aim at the End.
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Delivery format
Scenarios, Designs, Wireframes, Evidence, Fictional futures, etc
Whatever your team prefers
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Deadline
To be delivered on the last day of the course.
(Monday 7th of March).
Endineering Aim at the End.
A good consumer off-boarding experience should be…
Consciously connected to the rest of the experience
through emotional triggers
that are measurable
and actionable by the user.
It should identify and bond the consumer and provider together in mutual responsibility.
Its aim should be to neutralise the negative consequences of consumption.
It should be concluded in a timely manner and
avoid assets falling outside the consumer lifecycle.
Design Endings presentation.
Click to download PDF presentation (50mb)…
Presentation from 1st March 2022 >
Presentation from 7th of March >
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